I have a complaint


PPS highly values quality. It is important to us that all our clients are satisfied. If this is not the case, please feel free to contact our customer service. Do you have a complaint about PPS security or one of our services? You can submit a complaint online using the complaint form below.

PPS Customer Service can also be reached by telephone on +597 476433, ext.2 or through the postal address Burenstraat 33 Suriname Paramaribo Customer Services department. PPS Customer Services will respond within 24 hours on working days and in exceptional cases within 48 hours.

Complaint procedure

Have you looked at the frequently asked questions? Perhaps your question has already been answered in that section. Please fill out the correct categories in the form below and provide us with as much information as possible. This will enable us to respond to your question quicker. We will respond to your question within 24 hours on weekdays and if we receive your email during the weekend, we will respond as soon as possible after the weekend.